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Cookie policy

Knowledge Train Limited,
20 Old Bailey, London,
EC4M 7AN, England,
United Kingdom.

What are cookies?

As is common practice with almost all professional websites, this site uses cookies. Cookies are tiny files that are downloaded to your computer to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.

The cookies we set

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

This website uses one http cookie identified as UUID# for this purpose. It is essential to keep this cookie enabled for the website to function properly. The cookie does not store any personal data.

Third-party cookies

In some special cases we also use cookies provided by trusted third-parties. The following section details which third-party cookies you might encounter through this site.

This site uses a service provided by Stripe for payment processing. This enables visitors to make payments securely on this site. This cookie __stripe_mid is essential to the payment functionality of this website.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

This site uses three http session cookies for this purpose, which are provided by google.com and identified as _ga, _gat and _gid.

For more information on Google Analytics cookies, see the official Google Analytics page.

This website uses a modern CRM tool called AgileCRM to help us understand how our customers use the site and ways that we can improve the customer service that we provide to you. When you fill and submit one of the forms provided on this website, your details will be recorded in our AgileCRM system as a contact; these cookies (a number of cookies with -agile-crm, -agile-campaign, -agile-email or -agile-original in their name) will track your subsequent visits to the website # in order to help us understand your requirement better and provide you with a tailored customer service.

For more information on AgileCRM, see the official AgileCRM website.

More information

Hopefully that has clarified things for you. As was previously mentioned if there is something that you aren't sure about it's usually safer to leave cookies enabled. Leaving it enabled means it won't degrade your experience when you use our site. However if you're still looking for more information you can contact us through our preferred contact method below.

If you want to view our Privacy Policy, click here.

Email: [email protected]

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or chat with us using the link at the bottom of the screen.

Contact us with questions about the courses on this page, or about which project management certification or training is best for you.

Customer Support

[email protected]

Copyright © 2005-2024 Knowledge Train,
20 Old Bailey, London, EC4M 7AN, England, United Kingdom.
Customer Service: +44 (0)207 148 5985.
Registered in UK: 5566983.
Registered VAT: GB872413526.

Knowledge Train® is a registered trademark of Knowledge Train Limited.

Knowledge Train is an expert in project management, PRINCE2, agile and change management training and certification. Choose from a full range of classroom-based project management courses to boost your career. Alternatively, if you prefer to self-study, choose from a range of self-paced online courses, including PRINCE2 online training, and agile training and certification.

PRINCE2® and PRINCE2 Agile® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.